Terms and Conditions
  1. Background and Introduction
    1. Global Blue SA ("Global Blue" or "GB") owns and operates the Global Blue Developer Centre ("GB Centre").
    2. Registered users of the GB Centre ("Users") are provided with access to and a licence to use Global Blue's application programming interface(s), tools and utilities as provided through the GB Centre ("GB APIs") and certain data and content through the GB API ("GB Content") for the purposes of your development of applications, products and services ("Applications"). A list of the GB APIs can be found at http://developer.globalblue.com/Apis.
  2. Acceptance of Terms
    1. In order to be registered as a User and to access and use the GB Centre, GB APIs and GB Content, you must first agree to these terms and conditions ("Terms").
    2. If you do not or cannot agree to these Terms, you will not be registered as a User and you will not be permitted to access and use the GB Centre, GB API and GB Content.
    3. By clicking the "SIGN UP" button, you hereby accept and agree to be bound by all Terms on your own behalf and/or on behalf of your company or organisation as its authorised legal representative.
    4. You hereby represent and warrant that:
      1. you are of legal age of majority to contract in the jurisdiction in which you reside and in any event no less than 18 years of age. If you are below the age of 18 you cannot access and/or use the GB Centre, GB APIs and/or GB Content.
      2. your use of the GB Centre, GB APIs and/or the GB Content and your Applications will not compromise the security or integrity of Global Blue's systems, networks, site(s) or servers, whether by allowing third parties into the same, introducing viruses or other threats, imposing a disproportionate or unreasonably large load on the Centre or its infrastructure, or using any computer programming routine, file, or device to damage or interfere with the operation of the GB Centre or its services.
    5. Global Blue reserves the right to vary or modify these Terms at any time at its sole discretion, and such variations and modifications shall be effective immediately upon posting of the varied and/or modified Terms. You agree to review the Terms periodically (which can be found at this URL: http://developer.globalblue.com/TermsAndConditions) to be aware of such variations and/or modifications and you hereby acknowledge and agree that by continuing to access and/or use the GB Centre, GB APIs and/or the GB Content, you shall be deemed to have accepted such varied and/or modified Terms.
  3. Registration
    1. In order to access and use the GB Centre, GB APIs and/or GB Content, you will first need to register for an account with Global Blue on the GB Centre. You will need to provide brief personal information and create a username and password to register. You will also need to provide a description of the Application(s) you intend to develop/create, which GB APIs you intend to use and information concerning the purpose of your Application(s).
    2. You agree to provide truthful, accurate and complete information when registering and you agree to maintain and update any information provided. Any false identification or e-mail address or otherwise misleading information about your identity is strictly forbidden and shall entitle Global Blue to immediately terminate your access and use of the GB Centre, GB API and/or GB Content.
    3. Global Blue will provide you with a "Key" in connection with your access and use of the GB API and GB Content, Such Key is personal to You and You cannot and shall not transfer such Key to any third party without Global Blue's consent.
    4. You are responsible for safekeeping and maintaining the confidentiality of your username and password and Key. You shall not disclose to any person your username or password and shall not permit or authorise any person to use your username or password for any purpose whatsoever.
    5. Use of the GB Centre, GB API and/or GB Content by access through your username and password and/or Key may be treated by Global Blue to be made by you, notwithstanding that it may have been used by any other person without your knowledge or authority, and you shall be responsible and liable for such use.
    6. You shall promptly notify Global Blue upon learning of any unauthorised use of your username or password or Key or of any other inappropriate use of the GB Centre, GB API and/or GB Content or if you believe that any other person has gained knowledge of your username, password and/or Key.
    7. Global Blue will provide you with a retrieval link or replacement username or password or Key if you are unable to remember your username, password and/or Key.
  4. Privacy Notice
    1. Global Blue has implemented appropriate physical, electronic and managerial resources to protect your personal data and to prevent unauthorised access or disclosure of such data. Your personal data will be retained by the Global Blue Group for as long as is necessary in order to administer your use and/or access of the GB Centre, GB API and/or GB Content.
    2. Global Blue as data controller, as well as its data processors, such as but not limited to affiliates of Global Blue or third party vendors of Global Blue will process your personal data for the purposes of administering your use and/or access of the GB Centre, GB API and/or GB Content as well as for book-keeping, statistics and business development purposes. Processing for these purposes may take place anywhere in the world.
    3. You can access your personal data to verify its accuracy and completeness and to evaluate the purposes for which the information is being used and to whom your personal data has been disclosed. A list of companies processing your personal data will, on your request, be made available. You can request correction or deletion of your personal data at any time free of charge. In case you ask for deletion of your personal data, your use and access of the GB Centre, GB API and/or GB Content will automatically cease and these Terms will be considered terminated.
    4. You can contact Global Blue regarding your personal data at the following email address:
  5. License and Restrictions
    1. As a User, Global Blue hereby grants you a limited, non-sublicensable, non-exclusive and non-transferable license to:
      1. use the GB Centre, GB API and/or GB Content solely in connection with the development of your Application(s); and
      2. use the Global Blue designated and approved trade mark(s) or logo(s) ("GB Marks") for the co-branding of your Applications. You agree to comply in full with Global Blue's branding guidelines and rules for the GB Marks as set out at http://developer.globalblue.com/Branding.
    2. You agree not to use or exploit the GB Marks, GB Centre, GB API and/or GB Content in any manner not expressly authorised by GB and you shall not allow any third party to access and/or use the GB Marks, GB Centre, GB API and/or GB Content outside of your Application(s).
    3. You shall not violate, tamper with or circumvent any security measures, encryption codes or technological protection measures in or used in connection with the GB Centre, GB API and/or GB Content or otherwise engage in any illegal activity in relation to the GB Marks,GB Centre, GB API and/or GB Content, or enable or assist any person to do so.
    4. You shall not modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive the source code for the computer systems and other technology that operate the GB Centre or GB API.
    5. You further acknowledge and agree that Global Blue does not represent or warrant the continued availability of any right or benefits granted to you under these Terms and may, at any time in its absolute discretion, revise, vary or withdraw any rights or benefits previously granted to you (including the right to revise or withdraw use or access to the GB Marks, GB Centre, GB API and/or GB Content at any time without notice to You).
  6. Intellectual Property Rights
    1. All rights title and interests in and to the GB Marks, GB Centre, GB API and/or GB Content is provided by and solely owned or licensed by Global Blue and protected under copyright and other intellectual property right laws. Any rights not expressly granted herein in respect of the GB Marks, GB Centre, GB API and/or GB Content are reserved and shall not be used without the prior written consent of Global Blue.
    2. All other trade marks, trade names, logos and service marks appearing on the GB Centre belong to Global Blue its respective third party owners. Any rights not expressly granted herein are reserved and shall not be used without the prior written consent of Global Blue. You may not, without GB's prior written consent, use any such marks, trade marks, trade names, logos or service marks as a hyperlink to the GB Centre or any other website.
    3. You agree not to remove any copyright or other proprietary notices if You download or print the GB Content. You also agree not to circumvent or disable any security or other technical features that prevent or restrict the use or copying of the GB Centre and/or GB Content.
  7. Applications
    1. The following apply to all Applications developed or created by You using the GB API:
      1. All Applications must include the GB Marks;
      2. All Applications must be offered at no cost (ie. free of charge) to download and shall not contain any in-Application purchase features; and
      3. You shall not include any sponsorship, advertising on or in association with the Application unless such advertising or sponsorship is included in the GB Content; and
      4. You shall not include any materials or information through the Applications which is:
        (i)defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person;
        (ii)is bigoted, hateful, or racially or otherwise offensive; is violent, vulgar, obscene, pornographic or otherwise sexually explicit;
        (iii)otherwise harms or can reasonably be expected to harm any person or entity;
        (iv)is illegal or encourages or promotes illegal activity or discussion of illegal activities;
        (v)infringing or violates any intellectual property rights or proprietary rights of a third party; or
        (vi)or may be offensive, indecent, defamatory or which may not be lawfully disseminated under applicable laws
    2. You are solely responsible for any and all Applications and You agree to acquire any consents, permissions or licenses needed as required by these Terms and all applicable laws. If any Applications submitted by You contain content or a link to content of a third party, You shall be responsible for acquiring consent for the use of such content or creating such link prior to submitting such Application to Global Blue if such consent is required by any applicable law or the terms of use specified by such third party.
    3. You represent and warrant that, in relation to each Application submitted by You through the GB Centre:
      1. The Application complies with the Prohibited Content Guidelines, Privacy Guidelines, and any other policies and guidelines that may be implemented from time to time by Global Blue
      2. The Application complies with all applicable laws and regulations, including those in any jurisdictions in which it may be offered or made available;
      3. Where the Application contains any content which is capable of protection under copyright or any other intellectual property right, that all such rights are solely owned by You or licensed by You on a fully paid-up basis and in a manner that will not require the payment of any fees, royalties or sums by Global Blue to any person;
      4. You have not used any FOSS in the development of the Application in such a way that may or will cause the non-FOSS portions of any developer software to be subject to any FOSS licensing terms or obligations; and
      5. You have not attempted to hide, misrepresent or obscure any features, content, services or functionality in the Application or otherwise hinder Global Blue's review of the Application.
    4. Upon the submission of any Application to the GB Centre, You grant Global Blue and its affiliates a non-exclusive, royalty-free, free of charge, perpetual, worldwide, irrevocable, and fully sub-licensable right to use, communicate to the public, make available, publish, such Application or any concept described in it throughout the world in connection with Global Blue's marketing, promotion and advertising of the GB Centre, GB API, GB Content or Global Blue's products or services.
    5. You also grant to Global Blue the right to use Your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that You shall have no recourse against Global Blue for any alleged or actual infringement or misappropriation of any proprietary right in Your communications to Global Blue.
  8. Confidentiality
    1. All information disclosed by Global Blue to You or obtained by You through Your use of the GB Marks, GB Centre, the GB API, GB Content or Global Blue will be considered and referred to collectively as "Confidential Information." Confidential Information, however, does not include:
      1. information that Global Blue makes generally available to the public (for the avoidance of doubt, information made available through the GB Centre shall not be regarded as information which has been made generally available to the public);
      2. information that You can demonstrate to have had rightfully in Your possession prior to disclosure to You by Global Blue;
      3. information that is independently developed by You without the use of any Confidential Information;
      4. information that You rightfully obtain from a third party who has been given the right to transfer or disclose it by Global Blue; or
      5. information that is required to be disclosed pursuant to any applicable laws, rules or regulations or direction of statutory or regulatory authority or stock exchange on which You or Your employer is listed or order of a relevant court of law provided that You shall provide Global Blue with prior written notice of such request or requirement in sufficient time to permit Global Blue to seek a protective order or such other appropriate remedy as it deems fit, unless such notice is prohibited by law, in which case You shall provide notice of such to Global Blue as soon as permitted by law.
    2. You agree not to disclose, publish, or disseminate Confidential Information to anyone and to use the Confidential Information only for the purposes of the development of the Application(s).
    3. Your obligations under this Clause 7 shall survive any termination of these Terms.
  9. Disclaimer of Warranties
  10. Limitation of Liability
    1. Subject to mandatory applicable laws, Global Blue and its affiliates shall not be liable to You in any way whatsoever for any indirect, incidental, special or consequential loss, damages or costs, whether in contract or tort (including any loss of profits, loss of data, property damage) or otherwise arising out of or in connection with these Terms or Your use of the GB Centre, GB API and/or GB Content even if Global Blue has been advised of the possibility of such damages. In no event shall Global Blue's total liability to You for any damages, losses, costs and causes of action whether in contract or in tort or otherwise exceed EUR 150 or such other amount (if any) paid by You for accessing and/or using the GB Centre, GB API and/or GB Content, whichever is higher.
    2. If You are dissatisfied with any portion of the GB Centre, GB API or the GB Content or with any provision in these Terms, Your sole and exclusive remedy is to terminate these Terms and discontinue Your use of the GB Centre, GB API and/or GB Content in accordance with Clause 12.2.
  11. Policies and Procedures
    1. In addition to the terms of this Agreement herein, Your use of the GB Centre, GB API and GB Content will be subject to the Prohibited Content Guidelines, the Privacy Guidelines and any other guidelines, procedures, policies and regulations which may from time to time be prescribed, introduced, varied and/or amended by Global Blue.
  12. Indemnity
    1. To the extent permitted by applicable law, You agree to defend, indemnify and hold harmless Global Blue and its Affiliates, their respective officers, directors, employees and agents from and against any and all actions, claims, proceedings, costs (including legal costs incurred by Global Blue or any Affiliate in defending any such actions, claims or proceedings), liability, losses and damages whatsoever which may be brought or commenced against Global Blue or any Affiliate by any person and/or which Global Blue or any Affiliate may sustain, incur or suffer, as the case may be, arising out of or in connection with or by reason of:
      1. Your breach of these Terms; or
      2. any claim that any of Your Applications infringes or violates any intellectual property or any other right of a third party.
    2. Global Blue reserves the right to assume the defence and control of any matter subject to indemnification by You, in which event You will cooperate with Global Blue in asserting any available defences.
  13. Term and Termination
    1. This Agreement shall be effective from the date that Global Blue notifies You that You are a registered User.
    2. Either Global Blue or You may terminate these Terms at any time by giving the other party one (1) month's prior written notice.
    3. Global Blue may also terminate these Terms and your use and access of the GB Centre, GB API and GB Content immediately by written notice to You if:
      1. You have used the GB Centre, GB API and/or GB Content in violation of these Terms;
      2. Global Blue receives a complaint or report that your Application(s) is violating any laws or regulations or rights of any third parties
      3. You have committed a breach of any of the terms of this Agreement, and, in the case of a breach capable of remedy, have failed to remedy the same within 30 days after receipt of a written notice giving particulars of such breach;
      4. if You are entering into this Agreement on behalf of Your corporation, Your corporation makes a voluntary arrangement with its creditors or becomes subject to an administration order, is wound up or placed under judicial management by an order of court or passes a resolution for its winding up or liquidation or ceases, or threatens to cease, to carry on business or becomes insolvent; or
      5. if You are entering into this Agreement on Your own behalf, You become bankrupt.
    4. Upon the termination of these Terms:
      1. You shall immediately cease all access to and use of the GB Centre, GB API and GB Content and will cease to have any rights and benefits as a Member;
      2. You shall immediately, at Global Blue's option, return all Confidential Information or destroy all Confidential Information in such manner as Global Blue may require, and if required, provide written certification of such destruction;
    5. You shall not be entitled to any payment, compensation or damages of any sort from Global Blue in relation to the termination of these Terms and your User account.
  14. Assignment
    1. You shall not assign, transfer or encumber any or all of Your rights, interests and obligations under this Agreement without the prior written consent of Global Blue.
    2. Global Blue may assign and transfer any or all of its rights, interests and obligations under this Agreement to any third party without Your prior written consent.
  15. Miscellaneous
    1. No failure to exercise or enforce, and no delay on the part of Global Blue in exercising or enforcing its rights under these Terms shall operate as a waiver thereof nor shall such failure or delay in any way prejudice or affect the right of Global Blue at any time thereafter to act strictly in accordance with its rights and powers under these Terms.
    2. Any provision of these Terms which is held invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions hereof, and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provisions in any other jurisdiction.
  16. Relationship with Global Blue
    1. You acknowledge and agree that being a User does not create any partnership or agency relationship between You and Global Blue and does not grant You authority to represent or to bind Global Blue and You agree not to, through any act or omission, represent otherwise.
  17. Governing Law
    1. These Terms shall be subject to and governed by the laws of Switzerland without regard to conflict of law provisions. You agree that any dispute arising out of these Terms shall be resolved exclusively in the courts of Geneva, Switzerland.
Prohibited Content Guidelines
You shall ensure that Your Applications will not contain any of the prohibited content listed below:
  1. Content containing copyrighted material that You are not authorised to use or which infringes or misappropriates any patent, copyright, trademark, trade secret or any other proprietary intellectual property rights of third parties;
  2. Content containing nudity, pornography or sexually explicit material;
  3. Content with graphic or gratuitous violence;
  4. Content containing ethnic propaganda or other offensive material which attacks or demeans a group or an individual;
  5. Content disparaging governments or politicians;
  6. Content showing minors in an exploitative or abusive light;
  7. Content showing cruelty to animals;
  8. Content showing distressing content;
  9. Content that encourages illegal, dangerous or harmful activities;
  10. Content that contains viruses or harmful code (such as Trojan horse viruses, sniffers, routines, backdoors, robots, spiders, worms, time bombs, bots);
  11. Content that links to websites that contain illegal or inappropriate material;
  12. Content promoting drugs or drug paraphernalia;
  13. Content promoting tobacco or tobacco-related products;
  14. Content promoting prostitution; and
  15. Content and related policies that disrespects a user's right of privacy.
Privacy Guidelines
If You need to access a User's location and/or personal information for any reason whatsoever, You shall abide by the following:
  1. You shall provide users with clear and easily understandable information about how their location information or personal information will be collected, used, disclosed and protected;
  2. You shall provide users with tools that will enable them to easily determine and control whether, when, and with whom their information is shared; and
  3. You shall adhere to all applicable laws, regulations and industry standards regarding the transmission, storage, access or use to or of personal information or personal data or location information.
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